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Frequently Asked Questions

Frequently Asked Questions

Basic Information

Axis Midtown stands out among apartments in Midtown Atlanta by offering a prime Midtown location, thoughtfully designed apartment homes, and on-site amenities such as a glass-edge pool, three rooftop terraces, a fitness center, yoga studio, indoor pet spa, and clubhouse. Residents benefit from convenient access to Atlanta's dining, entertainment, employment centers, and walkable neighborhood destinations, along with a professionally managed living experience.

The leasing office at Axis Midtown is open Monday through Friday from 9:00 AM to 6:00 PM, Saturday from 10:00 AM to 5:00 PM, and is closed on Sunday. Prospective residents should confirm current leasing office hours on the property website or by contacting the leasing team directly.

Axis Midtown opened in 2017 and includes approximately 217 apartment homes in Atlanta, GA. Current apartment availability can be viewed on the floor plans page.

The leasing team at Axis Midtown can be reached by phone at 404-541-0833, by email at [email protected], or through the contact form on the property website.

The best way to receive updates about apartments, pricing, specials, and availability at Axis Midtown is to contact the leasing office directly or submit an inquiry through the property website. Prospective residents can also check the website for the latest community information.

Renters insurance is required at Axis Midtown. Residents may use their own renters insurance provider or enroll in the community's renters insurance program.

Axis Midtown offers a resident referral program for current residents. Eligible residents may receive a $500 resident referral bonus, subject to program terms and availability. 

If apartment homes are fully leased, Axis Midtown offers a waitlist for prospective residents. Interested renters can join the waitlist by visiting the floor plans page on the property website and selecting Apply to Waitlist.

Axis Midtown is a smoke-free community. Smoking and vaping policies apply to apartment homes, common areas, and amenity spaces. Residents should review the lease and community rules for the complete smoking and vaping policy.

The leasing team at Axis Midtown provides language assistance when possible. Prospective residents should contact the leasing office to confirm current language assistance options. 

Tours and Availability

Yes, prospective residents can schedule a tour of Axis Midtown by contacting the leasing office or using the online tour scheduling tool on the property website.

Axis Midtown offers virtual tours for prospective residents who want to explore the community remotely. Virtual tours are available through the property website.

To schedule a tour for a specific apartment at Axis Midtown, contact the leasing team and request the available apartment home or floor plan you would like to see. Tour availability depends on occupancy, notice requirements, and apartment readiness.

Current apartment availability at Axis Midtown can be viewed on the property website or confirmed with the leasing office by calling 404-541-0833. Availability may change quickly based on applications, move-ins, and upcoming vacancies.

Current leasing specials at Axis Midtown can be found on the leasing offers page of our property website.

Axis Midtown offers self-guided tours, guided tours, and virtual tours, depending on scheduling availability and community policy. Prospective residents should contact the leasing office to confirm current tour options.

Apartment availability is updated in near real-time, reflecting current leasing activity. Because availability changes frequently, prospective residents should confirm details with the leasing office.

Floor Plans and Apartment Features

Axis Midtown offers a variety of apartment floor plans in Midtown Atlanta, including one-bedroom and two-bedroom apartment homes designed to meet different lifestyle and space needs.

Apartment homes at Axis Midtown include in-home washers and dryers in every apartment.

Apartments at Axis Midtown are equipped with air conditioning and heating to support year-round comfort.

Select apartment homes at Axis Midtown include balconies and patios, except for the A1 and B1 floor plans.

Apartments at Axis Midtown have wood-style flooring, stainless steel, energy-efficient appliances, quartz countertops, large closets, and high ceilings.

Additional on-site storage is not available at Axis Midtown.

Apartments at Axis Midtown are serviced by AT&T and Xfinity, offering residents access to home internet and entertainment services.

Axis Midtown does have ADA-friendly apartments and step-free routes. ADA-friendly apartments are subject to availability.

Apartment homes at Axis Midtown include keyless entry, smart thermostats, and smart locks.

Apartment homes at Axis Midtown range from 630 to 1,290 square feet. Floor plan specific square footage can be found on the floor plans page.

Axis Midtown offers furnished apartment options and partners with CORT Furniture to provide furniture rental solutions for residents seeking a flexible move-in experience.

Location and Neighborhood

Axis Midtown is located in Midtown Atlanta, Georgia, offering convenient access to local shopping, dining, employers, and transportation routes. Its location makes it easy for residents to connect with daily essentials and neighborhood destinations.

Axis Midtown is located within the Fulton County Schools district. Residents should verify school boundaries, enrollment requirements, and assignment details directly with the school district because attendance zones may change.

Parks near Axis Midtown include Cabbagetown Park, 10th Street Dog Park, and Piedmont Park, giving residents access to outdoor recreation, walking paths, green space, and local gathering areas in Midtown Atlanta.

Grocery stores near Axis Midtown include Walmart, Publix, Kroger, and Whole Foods, making it convenient for residents to shop for daily essentials, fresh food, and household items.

Auto mechanic shops near Axis Midtown include Midtown Mobile Auto Repair, Autohaus Social, and MIDTOWN TIRE INC.

Nearby points of interest around Axis Midtown include restaurants such as 26 Thai Kitchen, Real Tacos, and Sebastian's, along with convenient access to Midtown Atlanta destinations. The community is also located near Georgia Tech.

Commute times from Axis Midtown to Georgia Tech typically depend on traffic, route, and transportation method, but average around five minutes. Residents should use current mapping tools for the most accurate travel estimate.

Public transit near Axis Midtown includes the Midtown MARTA Station within walking distance, helping residents commute throughout Atlanta and surrounding areas.

Within about 10 minutes of Axis Midtown, residents can find LA Fitness, Starbucks, Whole Foods, Publix, Walmart, and Target, supporting a convenient daily routine in Midtown Atlanta.

Lease Terms & Fees

Rent at Axis Midtown varies based on the apartment floor plan, square footage, location within the community, interior features, and current market availability. Prospective residents should check current pricing online or contact the leasing office for the latest rent ranges.

Axis Midtown offers lease terms from 3 to 13 months, with availability depending on seasonality, apartment type, and current leasing conditions. The leasing team can explain which lease lengths are available for specific apartment homes. 

The security deposit at Axis Midtown is $400. Security deposits are subject to change based on screening results and apartment size.

When signing a lease at Axis Midtown, residents are charged rent and a refundable security deposit. Additional application and administrative fees may also apply.

The administrative fee at Axis Midtown is $150 per applicant. There are no technology- or amenity-specific fees.

Monthly rent at Axis Midtown does not include recurring monthly costs such as garage parking ($30 per month), reserved parking ($100 per month), water and sewer based on usage, or electricity through Georgia Power.

Utilities are not included in monthly rent. Residents are responsible for water and sewer charges based on usage as well as electricity through Georgia Power.

Axis Midtown offers short-term lease options starting at three months. Subject to terms and availability.

Yes, Axis Midtown offers an alternative deposit program through DepositIQ.

Early termination at Axis Midtown is governed by the lease agreement. The current lease-break policy requires payment equal to two months' rent and repayment of any leasing concessions received.

Lease renewals at Axis Midtown include 60-day renewal notices delivered to the resident's door, emailed, and uploaded to the resident portal in accordance with community policy.

Application and Screening Requirements

To apply for an apartment at Axis Midtown, complete the online application through the property website or work with the leasing office to submit the required forms and supporting documents. Applicants are typically asked for identification, income information, and consent for screening.

Yes, prospective residents can apply online by selecting an available apartment home, completing the application, submitting the required documentation, and authorizing screening. The leasing office can assist throughout the application process.

Application approval timelines at Axis Midtown typically take approximately 48 hours, depending on document completion and screening turnaround times.

If an application is not approved, the applicant is notified by the screening company via email and also receives a follow-up phone call from the leasing team.

Qualification requirements include a minimum household income of three times the monthly rent, no minimum credit score requirement, and no prior evictions. Applicants are also subject to standard screening requirements.

Axis Midtown accepts guarantors, subject to the community's screening requirements.

Yes. Background checks are required as part of the standard application process.

The application fee is $75, and the administrative fee is $150. Both fees are nonrefundable.

Yes, roommates may apply together and are screened collectively according to community policy.

Yes, Axis Midtown accepts guarantors for income qualification purposes.

Payments and Rent

Residents of Axis Midtown pay rent via Bilt.

Axis Midtown is partnered with Flex to provide residents with a flexible payment method. Payment plans are not accepted.

Rent at Axis Midtown is due on the 1st of each month. A late fee of 10% of your total monthly rent is applied on the 4th if payment has not been received.

Axis Midtownprovides residents with access to account information and autopay options through their Bilt account.

Yes, a 3% processing fee is applied to all credit card payments.

Utilities and Internet

Utilities are not included in monthly rent. Water and sewer are billed with rent based on usage, while electricity is provided separately through Georgia Power.

Axis Midtown does not offer site-wide Wi-Fi or high-speed internet throughout the community. Community Wi-Fi is available in shared spaces.

Internet providers available include AT&T Fiber, Verizon, and Xfinity, with fiber internet available.

No, there are no technology or cable fees from Axis Midtown.

Estimated monthly utility costs are approximately $40–$75 for one-bedroom apartments and $60–$125 for two-bedroom apartments. Actual utility costs vary based on occupancy and usage.

Yes. Fiber internet is available at Axis Midtown through participating providers.

Yes. Community Wi-Fi is available in shared amenity spaces.

Parking and Transportation

Parking is available at Axis Midtown. Garage parking is $30 per month, and reserved parking is $100 per month.

Parking is not included in rent and is available for an additional monthly fee.

Yes, Axis Midtown offers electric vehicle charging stations for residents. Charging rates vary.

Yes, Axis Midtown offers complimentary bike storage for residents at no additional charge.

Yes, residents may check out up to eight guest parking passes per week, and guest passes must be returned within 48 hours.

Axis Midtown is conveniently located near MARTA bus service and the Midtown MARTA Station, making commuting throughout Atlanta convenient.

Axis Midtown offers EV charging stations on site. Charging rates vary.

Amenities and Property Features

Amenities at Axis Midtown include a glass-edge swimming pool, three rooftop terraces, a yoga studio, a 24-hour fitness center, an indoor pet spa, and a resident clubhouse.

Yes, Axis Midtown has a swimming pool that is open daily from 10:00 AM to 10:00 PM, subject to posted community rules.

Yes, Axis Midtown offers a 24-hour fitness center for residents.

The fitness center is available 24 hours a day for residents.

Yes, Axis Midtown has a resident clubhouse. It cannot be reserved, and there is no reservation fee.

The clubhouse at Axis Midtown is open 24 hours.

Axis Midtown does not offer coworking spaces or a business center.

No. Axis Midtown does not use a package room or package lockers. Package delivery is managed through Fetch.

Package delivery is managed through Fetch. Residents schedule a delivery window, and packages are delivered directly to them.

Yes. Axis Midtown hosts resident events approximately three times each month.

Fetch deliveries are scheduled directly with residents. Package room hours are not applicable.

No. The resident clubhouse and community spaces are not available for reservation.

Security features include controlled access, security cameras, and nightly patrols from 6:00 PM to 6:00 AM.

Pet Policy

Axis Midtown is a pet-friendly apartment community in Midtown Atlanta. Our pet policy can be found on the amenities page of our website. Contact leasing office with further questions.

Axis Midtown allows pets and charges a $350 one-time pet fee and $25 monthly pet rent. Breed restrictions apply. Ask our leasing team for details.

Axis Midtown offers pet-friendly amenities including an on-site dog park and pet washing station, making daily pet care more convenient for residents.

Service animals and emotional support animals are accommodated in accordance with applicable federal, state, and local laws. Residents requesting a reasonable accommodation should contact the leasing office regarding the required documentation and approval process.

Nearby pet amenities include 10th Street Dog Park. Nearby veterinary clinics include Chewy Vet Care Midtown, Intown Animal Hospital Midtown and Banfield Pet Hospital.

Maintenance and Emergency Requests

Residents at Axis Midtown can submit a maintenance request through the RentCafe Resident Portal, by visiting the leasing office, by calling the leasing office, or by emailing the leasing team.

Maintenance issues are typically resolved within 48 to 72 hours. Emergency issues are prioritized, while routine requests are addressed as promptly as possible.

Emergency maintenance can be reached by calling the leasing office at 404-541-0833 during business hours or the after-hours emergency maintenance line at 404-854-4062.

Emergency maintenance generally includes situations such as active flooding, significant plumbing leaks, loss of essential utilities where applicable, fire-related hazards, or conditions that threaten resident safety or property. Residents should follow the property's emergency maintenance procedures for specific guidance.

Maintenance issues are typically resolved within 48 to 72 hours. Emergency issues are prioritized, while routine requests are addressed as promptly as possible.

Yes. Axis Midtown provides preventive maintenance services, including scheduled preventive maintenance for the community.

Move-in and Move-out

Before move-in, the apartment home is turned, painted, cleaned, and inspected to help ensure it is ready for occupancy.

Yes. Apartment homes are cleaned before move-in as part of the standard make-ready process.

No, once residents are moved in, we provide them with an inventory and conditions form to complete for their specific apartment.

Residents are required to submit a 60-day notice to vacate with a forwarding address and return all keys and access fobs issued at move-in.

Security deposit refunds are handled in accordance with the lease agreement and applicable law after any relevant deductions for damages, cleaning, unpaid balances, or other lease-related charges.

Axis Midtown does not reserve elevators; however, a service elevator is available for resident use during move-in and move-out.

Axis Midtown doesn't provide a move-in checklist or preferred local movers.

To help support a full deposit refund, residents should return the apartment in accordance with the lease standards for cleanliness, repairs, damage, and personal property removal. Axis Midtown offers hassle-free cleaning as part of its move-out process.

Corporate, Short-Term, and Special Programs

Yes. Axis Midtown accepts corporate leases and offers furnished housing options, subject to availability.

Yes. Axis Midtown accepts short-term leases, subject to current availability and lease terms.

No, Axis Midtown does not accept affordable housing vouchers or assistance programs.

Yes. Axis Midtown partners with CORT Furniture to provide furniture rental options for residents.

Yes. Axis Midtown offers a $250 bonus for educators, healthcare workers, government employees, and select employers.

Axis Midtown does not offer by-the-bed leasing but does offer flexible lease timing.

Sustainability and Eco-Friendly Features

Yes. Axis Midtown offers sustainability features including a community recycling program.

Yes. Axis Midtown offers recycling for residents.

Yes. Apartment homes include energy-efficient appliances and systems.

Yes. Select apartment homes include LED lighting and smart thermostats.

Axis Midtown offers EV charging stations and complimentary bike storage and is located within walking distance of the Midtown MARTA Station. Public transit incentives are not applicable.

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